Please note: Our service area is limited to Michigan (USA) only.



For the fastest response, appointments can be requested via:

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You may also contact us via email or Facebook:

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We do have auto-responses set up for email and Facebook but you will receive a personal response to any inquiry in the same manner as your contact with us. Be sure to CHECK YOUR SPAM/JUNK folders if you emailed us and did not receive a reply within 24 hours.

 

How We Schedule:

 

Doug's wife, Jen, manages all of the scheduling and can be reached at 989.430.8595 if you prefer to contact us directly. She can also answer any general questions that you might have about our practice.

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We are able to avoid charging a farm call because clients are grouped by zip code. Scheduling in this way to save you money requires coordination among clients, so please be patient if your appointment confirmation is delayed. We optimize each day's itinerary so we can pass the savings along to you.

 

For your own planning purposes in terms of appointment duration, we typically allow 20-30 minutes per horse, but appointment duration will vary. You will be quoted a time range for Doug's arrival and, if requested, Doug will contact you when he is enroute to your barn on the day of your appointment. 

Scheduling Changes:

 

​If your headcount increases (even by one) from the time your appointment is confirmed, and especially if you wish for Doug to stop in at your neighbor's down the road, please call at least 24 hours in advance to confirm that your additional horses can be accommodated in the schedule for that day without affecting other clients’ appointments. If the extra horses can be accommodated, we will happily do so. Otherwise, we can confirm a different date/time for the extra horse(s) being requested.

 

We do our best to minimize the impact of schedule changes on our clients, especially since we recognize that some of you need to take time off of work for your appointment, but there are times that scheduling changes are unavoidable. We appreciate your flexibility and understanding.

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